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Volunteer & Staff Operations

From a dozen friends helping at your 5K to 200 trained volunteers across 40 course stations. Role-based sign-up, shift scheduling, station assignment, digital waivers, QR check-in, training courses, and VoIP coordination. The depth scales with the event.

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Volunteer Management

6 features

Public Sign-Up Page

Shareable link where volunteers select roles, shifts, and stations. No account creation required. Confirmation with QR code and shift details.

Role-Based Registration

Aid station, course marshal, finish line, medical support, expo, registration desk, and custom roles with capacity limits per role.

Shift Scheduling

Calendar manages volunteer shifts with start/end times, break rotations, and station handoff protocols.

Station Assignment

Map-based assignment of volunteers to specific course locations: aid stations, intersections, timing points, and finish chute positions.

Digital Waivers

Volunteer liability waivers signed via Calisto Sign during sign-up. Stored, timestamped, and exportable for insurance review.

QR Check-In

Volunteers scan QR at their station on race morning. Dashboard shows real-time check-in status: who arrived, who is missing, which stations need coverage.

Race-Day Coordination

4 features

Operational Checklists

Tasks manages race-day checklists with dependencies: timing mats before corral gates, medical stations before first wave, porta-potties before packet pickup opens.

Permit & Milestone Tracking

City permits, road closures, police coordination, and vendor deliveries tracked with due dates and status in Tasks.

VoIP Race-Day Hotline

Voice provides dedicated phone lines for course operations, medical dispatch, volunteer coordination, and runner support. All calls logged.

Pre-Race Virtual Briefings

Live hosts pre-race meetings for volunteers, medical staff, and course marshals. Screen sharing for course walkthroughs and safety protocols.

Training & Documentation

3 features

Volunteer Training Courses

University deploys training modules for aid station procedures, course marshal protocols, and finish-line operations. Completion tracking per volunteer.

Medical Staff Certification

CPR, AED, and first-aid certification tracking for medical volunteers. Expiration alerts and re-certification reminders.

Document Storage

Box stores course maps, emergency action plans, permit documents, insurance certificates, and volunteer handbooks. Accessible to all staff devices.

200 Volunteers, One Dashboard
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Who signed up, who checked in, which stations are covered, which need backup. Real-time coverage map with role assignments and shift schedules. No spreadsheet, no group chat, no radio call to find out who is actually at mile 14.

University deploys training modules weeks before race day. Aid station volunteers know the hydration protocol. Course marshals know the intersection procedure. Medical staff have current certifications verified. The 5am briefing is a confirmation, not an orientation.

Volunteer Operations

Every station staffed. Every volunteer trained.