Guest Experience and Access
Traveler portal with tickets, itinerary, and guide messages. Multi-language communications, digital waivers, omnichannel messaging, and automated post-tour engagement.
Traveler Portal
6 featuresNavigator Traveler Portal
Self-service portal where travelers view tickets, itinerary, meeting point, and guide contact details.
Digital Waiver Signing
Travelers sign waivers through the portal before arrival. Status visible on the departure dashboard.
Self-Service Rescheduling
Travelers move bookings to different dates or times within your configurable change window.
Photo and Video Gallery
Post-tour media delivered through the portal. Travelers download, share, and tag photos.
Multi-Language Support
Portal content and communications delivered in the traveler language. Automatic detection from booking data.
Booking Management
Travelers view upcoming and past tours, manage add-ons, and access receipts from one dashboard.
Messaging and Communications
6 featuresOmnichannel Inbox
WhatsApp, SMS, email, and VoIP in one inbox. Every traveler conversation with reservation context.
Pre-Arrival Sequences
Automated messages: what to bring, meeting point, dietary collection, and waiver reminders. Timezone-aware delivery.
Day-Of Notifications
Morning-of reminders with meeting point, guide name, and weather conditions.
Post-Tour Thank You
Automated follow-up with photos, review links, and rebooking offers.
Group Messaging
Send updates to all travelers on a specific departure for itinerary changes or announcements.
Agent Partner Communications
Dedicated messaging channel for agent partners with booking status and commission visibility.
Check-In and Waivers
6 featuresQR Code Tickets
Mobile wallet and email delivery of scannable QR tickets with booking details.
QR Scan Check-In
Instant check-in at the meeting point. Scan and go, no waiting.
Bulk Group Check-In
Check in entire families or groups with one scan.
Waiver Status Dashboard
See who has signed and who has not at a glance before each departure.
Walk-Up Registration
Add unregistered walk-up travelers directly during check-in. Waivers signed on the spot.
No-Show Management
Automatic flagging of no-shows with follow-up rebooking offers and credit options.
Replace the Clipboard
Digital waivers sent before arrival. QR scan at the meeting point. Bulk group check-in. Walk-up signing on any device. The clipboard era is over.
Every Channel, One Inbox
WhatsApp, SMS, email, and VoIP with reservation context. Pre-arrival sequences, day-of reminders, and post-tour follow-ups all automated in the traveler language.