Billing & Revenue
Recurring membership billing, dynamic pricing, payment collection across 56 gateways, and revenue analytics that track every dollar from the front desk to the ledger.
Membership Billing
6 featuresRecurring Billing Engine
Monthly, quarterly, annual. Any billing cycle with automatic charge, retry logic, and dunning sequences when a card fails.
Freeze and Proration
Member freezes mid-cycle. The system prorates the current period, pauses future charges, suspends access, and queues reactivation. One click, not a spreadsheet.
Dunning Automation
A payment fails. Day one: retry. Day three: email. Day seven: SMS. Day fourteen: access suspended. Day thirty: membership cancelled. Every step configurable, every step automatic.
Family Billing
One invoice for a family of four. Individual profiles, individual access, individual class bookings. But one billing account with one payment method.
Corporate Employer Billing
Employers subsidize or fully cover employee memberships. Calisto bills the employer, enrolls the employees, tracks utilization, and sends the HR team a monthly report.
Multi-Currency Support
A franchise with locations in three countries bills each member in their local currency. Consolidated reporting converts to the parent currency for the corporate office.
Dynamic Pricing (Pulse)
5 featuresPeak / Off-Peak Pricing
The 6 PM spin class costs more than the 2 PM Tuesday session. Pulse adjusts automatically based on time-of-day and day-of-week demand patterns.
Intro Offer Engine
First-week free, $1 first month, 3-class trial pack. Intro offers with automatic conversion to full-price billing at the end of the promotion period.
Class Pack Pricing
5-class, 10-class, 20-class, unlimited. Each pack with its own per-class rate, expiration rules, and rollover policy.
Flash Sales and Promotions
Run a 48-hour membership sale. Pulse applies the discount, tracks redemptions, and reverts pricing automatically when the window closes.
Demand-Based Optimization
Fill rate, historical attendance, competitor analysis, and seasonal patterns feed the algorithm. You set floors and ceilings. Pulse finds the optimal price point between them.
Revenue Analytics
5 featuresRevenue by Source
Membership dues, drop-in fees, retail sales, PT sessions, class packs, and events. Every revenue stream itemized and trended over time.
Trainer Commission Reports
Sessions completed, session rates, commission percentages, and bonuses, calculated automatically and reconciled against what payroll shows.
Churn Impact Forecasting
Project revenue impact of current churn rates. See what happens to monthly revenue if you reduce churn by 2%, 5%, or 10%.
Membership Tier Analysis
Which tier generates the most revenue per member? Which has the highest churn? Which converts best from intro offers? Data to drive tier strategy.
Payment Failure Dashboard
Track failed payments, retry success rates, dunning conversion, and involuntary churn. The dashboard that tells you how much revenue is leaking through billing cracks.
The Membership Freeze Nobody Planned For
A member walks up to the front desk and asks to freeze their membership. Effective immediately, for six weeks, starting on the 17th of a month with 30 days. Your staff clicks one button. Calisto prorates the current billing period, suspends the next charge, deactivates their access key, sets the reactivation date, and queues a welcome-back email. The member gets a confirmation. Your books stay clean.
- ✓Mid-cycle proration calculated to the day
- ✓Access key deactivated immediately
- ✓Reactivation date queued with auto-resume
- ✓Welcome-back sequence triggered on reactivation
56 Payment Gateways: Your Merchant, Your Rates
Mindbody locks you into their payment processor. Calisto connects to 56 regional gateways. Stripe, Adyen, Square, Worldpay, and dozens of local processors across Asia, Europe, Latin America, and Africa. You keep your merchant relationship, negotiate your own rates, and process payments in local currency. No platform markup on every swipe.
- ✓Choose any supported gateway, switch anytime
- ✓No platform commission on transactions
- ✓Local currency processing in 40+ countries
- ✓PCI compliance handled at the gateway level